Refunds & Returns Policy
Effective Date: November 7, 2025
At LTE Global, we want you to feel confident and satisfied with every purchase. If something isn’t right, we’ll work with you to make it right — clearly, respectfully, and without unnecessary complications. 🤝
Returns
Items may be returned within 30 days of delivery.
Products must be unused, undamaged, and in original packaging.
To start a return, please email us with your order number and reason for return.
Once approved, we’ll provide return instructions.
Return shipping costs may apply depending on the situation.
Refunds
Refunds are processed after the returned item is inspected.
Funds will be returned to the original payment method.
Processing time is typically 3–7 business days after approval.
If the product arrived damaged or incorrect — we cover everything. No stress. No back-and-forth. 🛠️✨
Exchanges
Need the same item in a different variation?
We offer easy exchanges — just mention it in your email.
Non-Returnable Items
Used or installed items
Items without original packaging
Custom or special-order products